Our Auto Refinance Process

An expert personal finance consultant will get to know you and your vehicle to better understand your refinance needs and start your application.
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Our system will then automatically evaluate your application and reasons to refinance against the criteria of our various lenders and identifies the various programs for which you may qualify. And we do this with only a soft credit pull, which doesn’t affect your credit score.

We will explain all the loan options to you, including describing additional protection, such as Guaranteed Asset Protection and Extended Service Contract, that you can choose to include with your loan.

We typically have a variety of options to help you reach your goal for refinancing, whether it’s lowering your payment, changing the term of the loan, or getting cash out, for example.

We even call you to walk you through the loan documents to make sure you understand what they are and know how to sign them. If there are any special rules for your state or lender, we will let you know. We even provide a pre-paid UPS label for you to send them back to us!
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Once you execute and return the documents, we handle all aspects of updating your vehicle’s title, paying off your previous loan, and connecting you with the new lender.

At all times during the process, you will have your FSRs name and direct contact information so you can call, email, or text whenever you need to.